This course will certify you for 2021, if you are a new agent certifying for the fist time this will also allow you to sell 2020 plans. There is a PDF training document with all of the information from the video. You will need to pass the test with an 85% or better. Please remember to email your agent documents to Marketing@universalcare.com if any of them have been recently renewed. These include: -Agent Contract (for new agents) -License -E&O -2021 AHIP or NAHU Certificate -W9, Direct Deposit Form and a voided check If you need assistance with this course please call Broker Support M-F, 8am-6pm at 1-866-255-4795 ext. 2018. Thank you and we look forward to working with you in 2021!